Information

Papier-mâché makes a mask fit perfectly
Maskshopvenice.com sells original handmade Venetian masks, which have been made by the unique papier-mâché base. Papier-mâché masks are made of layers of glue-saturated paper. After the drying process the papier-mâché mask is sanded. The results are a strong, light and flexible mask base. Due to their flexibility they can fit every face. Because our masks are made by hand and by several mask makers, each piece is unique and may therefore differ slightly from the images on the website.

Shipping cost by local post and delivery time 
Europe € 13,00 per order, Delivery time 4 – 8 business days.
Outside Europe € 25,55 per order, Delivery time 6 - 14 business days. 
Netherlands € 6,75 per order, Delivery time 1 – 3 business days. 

Shipping to United states : $45 

Due to new customs regulations and import duties in the United States, we currently ship all orders to the US exclusively via express shipping.

This ensures faster customs clearance and reliable delivery. Your order will typically arrive within 2–4 business days.

Please note that shipping costs may be higher than standard delivery. We are closely monitoring the situation and will adjust our policy as soon as possible.

We also have a physical shop in Amsterdam.
It is located at the Warmoesstraat 18 A. 

Please note: Online orders are shipped every working day, even when the physical shop is closed.

Shop opening hours are:
Monday 12:00 - 18:00.
Tuesday Closed.
Wednesday Closed.
Thursday 13:00 - 19:00.
Friday 13:00 - 19:00.
Saturday 13:00 - 19:00.
Sunday 12:00 - 18:00.

Cancellation & Returns

  • If delivery takes longer than 30 days, you may cancel the order.
  • Masks can be returned within 14 days after receipt, unused and in original condition.
  • We refund the purchase amount and initial shipping costs once the return is received.
  • Return shipping is at your own expense and risk.
  • For returns from outside Europe, mark the parcel clearly as “RETURNED GOODS – NO COMMERCIAL VALUE” and email the tracking info to: mail@maskshopvenice.com

Payment Options:

All orders are processed through our secure Shopify checkout.
You can choose from a wide range of payment methods, including:

  • Credit cards (Visa, MasterCard, etc.)
  • iDEAL (for customers in the Netherlands)
  • Bancontact (for customers in Belgium)
  • PayPal
  • Apple Pay / Google Pay
  • Bank transfer (SEPA/IBAN)

Payments are handled in a highly secured environment via Shopify and our payment provider Multisafepay.
Your order will be shipped as soon as we have received the payment confirmation.

Customs Officer
At large orders, customers outside the EU sometimes have to pay import duties. Please ask your local customs officer.

Privacy

We are legally obliged to protect your personal data.
Your details are only used to process and ship your order and will never be shared with third parties.

Payments are handled in a highly secure environment (SSL – green lock icon) via Multisafepay, by credit card or bank transfer.

Maskshopvenice.com is registered with the Chamber of Commerce (KvK) under number 97661481 and VAT number NL005284104B06.  For more information see our privacy statement.

Enlaces:
www.italianentertainment.nl - Italian entertainment
www.party-fun.be - Walkact of Venetian & Commedia dell'Arte inspired waders
www.littlesins.nl - Eyes Wide Sins Party
www.madamehomard.nl - Eyes Wide Shut party
www.maskerwinkelvenetie.nl
www.maskshopvenice.com
www.maskenshopvenedig.de
www.masqueboutiquevenise.fr
www.tiendamascarasvenecia.es